Refund Policy

This refund agreement is a valid contract between RoxyBrowser (including but not limited to RoxyBrowser client) and you regarding refunds for the purchase of RoxyBrowser software and services. If you choose to accept this refund agreement by stamping, clicking to confirm on the web page or otherwise, including but not limited to not clicking to confirm this refund agreement but actually purchasing and using the RoxyBrowser service, it means that you and RoxyBrowser have reached an agreement and agree to accept it. All provisions of this refund agreement.

You are reminded to pay attention to the following terms and conditions:

1. In accordance with local laws such as the "Consumer Rights Protection Law" and the "Interim Measures for the Return of Online Purchased Goods" and other relevant laws and regulations, you confirm and accept that the products provided by RoxyBrowser are computer software services. If you confirm the purchase of paid packages or customized services, Once purchased, there is no refund.

2. You should fully understand the functions and application scenarios of RoxyBrowser before purchasing and paying. For this reason, RoxyBrowser official website provides a trial version for you to try.

3. After the trial, you have the right to choose RoxyBrowser software-related services and packages according to your own needs, and you can also choose customized services. After you purchase RoxyBrowser software and services offline, online, or other mutually confirmed methods, you will have the corresponding permissions to enjoy RoxyBrowser software services. RoxyBrowser will open corresponding account permissions and configure the environment for you according to your needs. , set the number of users and other services.

4. You have a duty of reasonable review and care, and choose RoxyBrowser software services and packages that suit your needs. The services provided by RoxyBrowser include free (permanently free), monthly/or annual charges, and customized services. The specific services and charging methods are subject to the official information released by RoxyBrowser. RoxyBrowser may modify and change the charging standards and charging service methods according to actual needs.

5. You confirm and agree that you must clearly notify RoxyBrowser of non-renewal 2 working days before the expiration of the package service you purchased. If not, in order not to affect your normal use of RoxyBrowser software services, RoxyBrowser will have the right to deduct the next billing cycle from your own account balance without verifying the account password, payment password, SMS verification code and other information. package fee.

6. If you have any questions or dissatisfaction with any order, please contact online customer service first or send an email to support@RoxyBrowser.com.