Terms of Use

Privacy Policy

Effective date:  May  8(th), 2020

Update date:  April 3(rd), 2024

 

          Welcome to use our products and services! We are fully aware of the importance of personal information to you, and we will comply with laws and regulations and take appropriate security protection measures to protect the security and controllability of your personal information. Based on this, RoxyBrowser service provider (hereinafter referred to as "we") formulates this "RoxyBrowser Privacy Policy" (hereinafter referred to as "this policy"/"this privacy policy") to help you fully understand the process of your use of our products and services. How we collect, use and protect your personal information.

Before you start using our products and services, please be sure to carefully read and understand this policy, especially the terms we identify in bold/bold underline. Your agreement to the Privacy Policy means that you have understood the functions and content of RoxyBrowser products and services, as well as the necessary personal information required for the operation of RoxyBrowser products, functional modules, and value-added services, and have given the corresponding collection and use authorization, unless you read and accept this agreement All terms, otherwise please do not download, install or use RoxyBrowser products and related services. Your actions such as clicking to agree, downloading, installing, using, logging in, etc. are deemed to have read and agreed to be bound by this Agreement. This Privacy Policy is an integral part of the RoxyBrowser service agreement signed between you and us (whether in electronic form or non-electronic form).

This privacy policy will help you understand the following:

1. Scope of application

2. Information collection and use

3. Providing information to external parties

4. Your rights

5. Storage of information

6. Policy updates

7. Protection of minors

8. Contact us

Appendix: Related Definitions

 

1. Scope of application

This policy applies to all products and services provided to you by RoxyBrowser service providers in the form of websites, software clients, and new forms that emerge with the development of technology. Except for the relevant information collection and use activities described in this policy, this policy does not apply to other services provided to you by RoxyBrowser's partners and other third parties. Other services are subject to the personal information collection and use rules separately explained to you.

 

2. Information collection and use

When you use our products/services, the personal information we need/may need to collect and use includes the following two types:

  1. In order to provide you with the basic functions of our products and/or services, you must authorize us to collect and use the necessary information. If you refuse to provide corresponding information, you will not be able to use our products and/or services normally;
  2. In order to provide you with additional functions of our products and/or services, you can choose to individually agree or disagree with the information we collect and use. If you refuse to provide it, you will not be able to use the relevant additional functions normally or achieve the functional effects we intend to achieve, and it will not affect your use of our basic functions.

We would like to remind you that we are committed to creating a variety of products and services to meet your needs. Because we provide you with many types of product function modules and services, and the specific product/service scope that different users choose to use is different, the basic/additional functions and the corresponding types and scope of personal information collected and used will be different. Please use Specific product function modules and service functions shall prevail.

 

The specific functional scenarios we will provide you include but are not limited to:

  1. RoxyBrowser product free version, paid version and exclusive customized version function module service

We provide services to you based on the packages or functional modules you create for RoxyBrowser and order from RoxyBrowser. In order to create a RoxyBrowser account you need to provide us with at least your mobile phone number or email address. If you refuse to provide the above information, you will not be able to register a RoxyBrowser account.

When you use RoxyBrowser products and services, or visit RoxyBrowser browser platform web pages, RoxyBrowser browser will automatically receive and record the information on your browser and computer, including but not limited to your IP address, browser Type, language used, date and time of access, software and hardware feature information, web pages you visit, your service logs and operation logs.

In order to ensure that we are providing services to you personally, we may verify your identity based on the above information you provided. If there are scenarios where your necessary identity needs to be determined according to law (including protecting the rights and interests of minors in accordance with the law, combating telecommunications and network fraud, withholding taxes and fees for you, identifying relevant parties in administrative law enforcement or judicial proceedings), you can authorize the person we provide to Face recognition verification channel is used for verification, and the verification information is used for the above purposes.

  1. Account authentication service

When you use functions or services that require identity authentication, you may be required to provide your name, ID number, and phone number to verify your true identity. You can refuse to provide it, but you may not be able to obtain relevant services, but this will not affect the normal use of other functions and services.

  1. Additional Services

You can choose to further complete the account information of this product, and you can provide us with your nickname, mobile phone number, etc. to obtain additional services that better meet your needs. You can also choose not to provide it, but you will not be able to obtain related services, but this will not affect the normal use of other functions and services.

RoxyBrowser will launch operational activities for newly launched services and functions from time to time. If you participate in relevant operational activities, we will collect, including but not limited to, your identity information and contact information through the operational activity interface in order to contact and verify you. Your qualifications for obtaining rewards, issuing operational rewards to you, etc. If you do not participate in relevant operating activities, you do not need to provide the aforementioned information. If you participate in operating activities but refuse to provide it, you will not be able to obtain relevant rewards.

  1. Help you complete payment

In order to complete the order payment, you may need to provide an Alipay account, WeChat account or choose other payment methods for payment. For example, if you choose Alipay to pay, we will embed your RoxyBrowser account, corresponding Alipay account member name, order payment related information, order security related equipment information and other necessary information required by anti-money laundering laws in the application. The Alipay tool development kit (SDK) and other methods are shared with Alipay.

If you choose WeChat for payment, we will pass your RoxyBrowser account, corresponding WeChat account member name, order payment related information, order security related equipment information and other necessary information required by anti-money laundering laws in the application. The embedded WeChat tool development kit (SDK) and other methods are shared with WeChat.

If you choose another financial institution to provide you with payment services, we will also share your necessary information for bank card payment, including bank card number and validity period, with the corresponding financial institution you choose.

In order for us to promptly understand and confirm your payment progress and status, and to provide you with after-sales and dispute resolution services, you agree that we may collect and collect information from your chosen transaction partner, Alipay or other financial institutions of your choice. Information related to payment progress.

  1. Customer Service and Dispute Handling

When you contact us or submit an application for sale, after-sales, or dispute resolution, in order to protect the security of your account and system, we need you to provide necessary personal information to verify your membership status.

In order to easily contact you, help you solve your problem as soon as possible, or record the solutions and results of related problems, we may save your communication with us, correspondence/call records and related content (including account information, address, email, Other information you provide to prove relevant facts, or the contact information you left). If you make inquiries, complaints or provide suggestions for a specific order, we will use your account information and order information.

In order to reasonably need to provide services and improve service quality, we may also use your other information, including the relevant information you provide when you contact customer service, and the questionnaire response information you send to us when you participate in the questionnaire.

 

3. Providing information to external parties

(1) Sharing

We will not share your personal information with companies, organizations and individuals other than RoxyBrowser service providers, except in the following circumstances:

  1. Sharing necessary to fulfill legal obligations: We may share your personal information in accordance with laws and regulations, litigation, dispute resolution, or as required by administrative and judicial authorities in accordance with the law, and as necessary to fulfill other legal obligations. .
  2. Sharing with your consent: We will share your personal information with other parties after obtaining your explicit consent.
  3. Sharing when necessary to enter into and perform a contract to which you are a party: If you purchase goods or services through RoxyBrowser, we will share the necessary transaction-related information in your order information with Providers of related goods or services to meet your transaction, distribution and after-sales service needs.
  4. Sharing with affiliated companies: In order for us and affiliated companies to jointly provide you with some services, provide you with products and services based on your RoxyBrowser platform account, recommend information that you may be interested in, identify abnormalities in member accounts, and protect RoxyBrowser affiliated companies. or the personal and property safety of other users or the public from infringement, your personal information may be shared with our affiliates and/or their designated service providers. We will only share necessary personal information and it will be subject to the purposes stated in this policy. If we share your sensitive personal information or our affiliates change the purpose of using and processing personal information, we will ask for your authorization and consent again.

Please note that when using our services, you voluntarilyInformation shared or even shared publicly may involve personal information or even sensitive personal information of you or others. Please consider and make your decision more carefully.

 

(2) Entrusted processing

We may entrust authorized partners to process your personal information so that the authorized partners can provide you with certain services or perform functions on our behalf. We will only entrust them to process your information for the legal, legitimate, necessary, specific and clear purposes stated in this policy. Authorized partners can only have access to the information they need to perform their duties, and we will require them through agreements not to Use this information for any other purpose beyond the scope of the commission. If an authorized partner uses your information for purposes not entrusted by us, they will obtain your consent separately.

Currently, the authorized partners we entrust include the following types:

  1. Authorized partners in advertising and analysis services. We will entrust these partners to process information related to advertising delivery, coverage and effectiveness on the premise of using industry-wide security technologies. We will not entrust our partners with your personally identifiable information.
  2. Suppliers, service providers and other partners. We entrust the processing of information to vendors, service providers and other partners who support our business, including providing technical infrastructure services, analyzing how our services are used, providing customer service, payment facilitation or academic performance. Research and investigate.

 

(3) Transfer

If we need to transfer personal information due to merger, division, dissolution, or declaration of bankruptcy, we will inform you of the name and contact information of the recipient. The receiving party will continue to comply with this Policy and other legal obligations. If the receiving party changes the original processing purpose and processing method, it will obtain your consent again.

 

(4) Public disclosure

We will only publicly disclose your personal information under the following circumstances

1. Based on your active choice and other separate consent, we may publicly disclose your personal information;

2. If we determine that you have violated laws and regulations or seriously violated the relevant agreements and rules of the RoxyBrowser platform, or to protect the personal and property safety of RoxyBrowser platform users or the public from infringement, we may disclose your personal information, Including related violations and measures that the RoxyBrowser platform has taken against you.

 

4. Your Rights

You can view and manage your information in the following ways, and we will respond to your request in compliance with legal and regulatory requirements:

(1) Review, correction and addition

You have the right to request to review, correct and supplement your information through the official website customer service or through support.RoxyBrowser.net (the help page address will be changed after it is made).

(2) Delete

You can delete some of your information through the path listed in "(1) Check, correct and supplement your information", or apply to cancel your account to delete all of your information.

In the following circumstances, you can make a request to us to delete personal information by contacting [Customer Service]:

  1. If our processing of personal information violates laws and regulations;
  2. If we collect and use your personal information without your explicit consent;
  3. If our handling of personal information seriously violates our agreement with you;
  4. If our processing purposes have been fulfilled, cannot be fulfilled or are no longer necessary to fulfill the processing purposes;
  5. If we stop providing products or services, or the retention period has expired.

If we decide to respond to your deletion request, we will also try our best to notify the subjects who obtained your personal information from us and request them to delete it in a timely manner (unless otherwise provided by laws and regulations, or these subjects have independently obtained your personal information). authorization).

When you or we assist you in deleting relevant information, we may not be able to immediately delete the corresponding information from the backup system due to applicable legal and security technical restrictions. We will securely store your personal information and limit its use. Any further processing until the backup can be purged or anonymized.

(3) Change the scope of authorization

You can change or withdraw the scope of your authorization for us to collect and process your personal information in the following ways: You can authorize and manage the binding relationship through "My-Account and Security".

For authorizations that you cannot set directly through the above method, you can modify it by contacting customer service. However, please note that for some types of personal information, such as information necessary to realize the basic functions of RoxyBrowser or for us to fulfill our obligations under laws and regulations Required information, we may not be able to respond to your request to change the scope of authorization. When you withdraw your authorization, we will no longer process the corresponding personal information. However, your decision to withdraw your authorization will not affect our previous processing of personal information based on your authorization.

(4) Cancel account

If you are sure that you will no longer use our products or services and you want to cancel your account, you can make your account cancellation request through the official website customer service or contact us at support@RoxyBrowser.net. After you make a cancellation request, we will stop providing products or services to you, and delete or anonymize your personal information in accordance with the requirements of the law.

(5) Constraining automatic decision-making of information systems

In some business functions, we may make decisions solely based on non-human automated decision-making mechanisms, including algorithms. If these decisions affect your legitimate rights and interests, you can contact us through customer service.

(6) Respond to your above request

For the above requests made by you or your possible guardians, close relatives and other entitled persons to us, as well as your relevant personal information rights stipulated in the laws of the People's Republic of China and other applicable laws, you can contact us through customer service or File a complaint directly with our dedicated personal information protection department. We will respond within 15 days.

To ensure the security of your account and the security of your personal information, when you make the above request to us, we may first verify your identity (such as adding account verification, requiring you to provide a written request or other reasonable methods), and then before processing your request.

In principle, we do not charge fees for your reasonable requests, but for repeated requests that exceed reasonable limits, we will charge a certain fee at our discretion. For information that is not directly related to your identity, is applied for repeatedly without reasonable reasons, or requires excessive technical means (such as the need to develop a new system or fundamentally change current practices), poses risks to the legitimate rights and interests of others, or is ineffective. Actual requests may be denied by us.

 

5. Storage of information

We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless there are mandatory retention requirements by law, such as the E-Commerce Law of the People's Republic of China requiring the retention of product and service information and transaction information. The time shall be no less than three years from the date of completion of the transaction.

We determine the storage period of personal information mainly based on the following standards:

  1. Complete the transaction purposes related to you and maintain corresponding transaction and business records to respond to your possible inquiries or complaints;
  2. Guarantee the safety and quality of the services we provide you;
  3. Do you agree to a longer retention period;
  4. Whether there are other special agreements or legal and regulatory provisions regarding the retention period.

After the retention period has expired, we will delete or anonymize your personal information as required by applicable law.

We have adopted reasonable and feasible security measures that comply with industry standards to protect your information and prevent personal information from unauthorized access, public disclosure, use, modification, damage or loss.

 

6. Policy updates

In order to bring you a better product and service experience, we continue to work hard to improve our products, services and technology. When new services and business processes change, we may update our privacy policy to inform you of the specific changes. However, we will not limit your rights under this policy without your explicit consent.

For major changes, we will also provide more prominent notifications (including notifications through announcements on the RoxyBrowser website or providing you with pop-up prompts).

 

7. Protection of minors

RoxyBrowser's services are primarily intended for adults. If you are a minor in accordance with applicable laws, please be sure to carefully read the privacy policy and this privacy policy of the developer or advertiser application under the supervision and guidance of your parents or other guardians before using RoxyBrowser products and services, and Use this application or provide personal information with the consent of your guardian.

We protect the personal information of minors in accordance with applicable relevant laws and regulations. Unless otherwise provided by law, we will only do so when permitted by law, with explicit consent from parents or other guardians, or when necessary to protect minors. Collect, use, store, share, transfer or publicly disclose the personal information of minors. If we discover that we have collected personal information from a minor without first obtaining verifiable parental consent, we will take steps to delete the information as quickly as possible.

If you are a parent or other guardian of a minor, if you have any questions about the personal information of the minor under your custody, please contact us through the contact information disclosed in this privacy policy.

8. Contact us

You can contact us through the following methods and we will respond to your request as soon as possible:

If you have any questions, comments or suggestions about the content of this policy, you can contact us through RoxyBrowser online customer service; please note that we may not reply to questions unrelated to this policy or your personal information rights.